Keyword

Dry Cleaning

HOW TO PLEASE A CUSTOMER

HOW TO PLEASE A CUSTOMER

‘An actress who lives in California brought in a dress that felt like hard paper, a material you couldn’t really clean. Another dry cleaner had tried it. It was white with big flower and it had brown smudges on it. I went to the stationary store art department and found some marker paintbrushes and drew the flowers back on to it. She loved it and started hugging me. I’m really good at drawing and I redrew the flowers. It was like redoing a tattoo. Afterwards she Yelped: “Mike Pagano is an artisan.”‘

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